• Land transportation from start to end as mentioned in the itinerary.
• All accommodation on twin sharing basis.
• Local guide (English speaking).
• First aid.
• Meals that are mentioned included in each itinerary.

• 5% GST applicable as per govt. rules
• International/domestic flight tickets/Train fare/Bus fare
• Travel insurance.
• Visa
• Entry fees at sightseeing spots which are not mentioned included.
• Any personal expenses occurring during operational tours and any extra meal ordered.
• Any optional activities like Boating at Munnar and Thekkady, Entrance fee, Entertainment charges,trekking, Jungle safari,Elephant safari and ayurvedic massages etc.
• Meals not specifically mentioned under ‘what is included’.
• Any extra – laundry, phone calls, Camera charges and shopping.
• Any kind of beverages – Alcoholic and aerated drinks.
• Anything not specifically mentioned under ‘what is included’.
• Cost incidental to any change in the itinerary or stay on account of flight cancellation due to bad weather, ill health, roadblocks or any factors beyond control.

All bookings are handled by The Exotic odyssey. In order to confirm the tour booking –

• A deposit of 50% of the total amount of the booking must be paid either by bank transfer or credit card within 7 days of the issuance of the booking confirmation. If the payment is not received within this time, the booking may be cancelled without notice.
• The remaining outstanding 50% balance is to be paid 30 days prior the departure of the tour by bank transfer or credit card payment.
• A delay in the payment of the balance may result in the cancellation of the booking and the company is not responsible for any charges incurred.

• 25% of the total tour cost will be charged as cancellation fees if cancellations are made 30 days before the start of the trip.
• 50% of total tour cost will be charged as cancellation fees if cancellations are made between 15-30 days before the start of the trip.
• No refund i.e., 100% of total tour cost will be charged as cancellation fees if cancellations are made 0-15 days before the start of the trip.
• In case of unforeseen weather conditions or government restrictions, certain trips or activities may get cancelled. In such circumstances, the operator will try their best to provide an alternative feasible. However, a cash refund will not be applicable for the same.
• All cancellations are strictly subjected to the cancellation policies mentioned on the website.

• The guest must carry photo identification like Passport, Voter ID Card or Driving License IN ORIGINAL at the point of check in at the hotel and for Inner line permits
• The Exotic Odyssey does NOT have any HIDDEN CHARGES.
• If someone asks for extra money during the journey, Please inform us. We will not be responsible if you pay the amount without our knowledge and consent.
• Booking will be confirmed only after receiving the advance payment.
• There is no star category hotel available in all places. However, we provide the best possible option as per your tour category.
• Credit Cards / Traveler’s check are not freely accepted in many places.
• We advise you to check the temperature/weather of the places you are going to visit, and bring necessary clothes accordingly.
• Woollen clothes, Jacket, Raincoat/Umbrella etc. are advisable to carry according to weather conditions.
• Any extra breakfast for kids which is not mentioned has to be paid directly by guest as per the hotel policy.
• The normal check-in time for a hotel is 12 PM, and normal check-out time for a hotel is 11 AM. However, this is subjected to change as per the hotel policies. The timing of meals and/or inclusions of a certain hotel room are as per the hotel policies.
• Liability for change in itinerary due to reasons beyond our control like change in flight and train schedule; cancellations of flight/trains, political disturbances, cause of natural phenomenon, other force majeure, etc. will not be accommodated in the cost.
• Consumption of alcohols and other intoxicants are at your own cost. We request you to be very minimal with such activities during your trip.
• The vehicle for sightseeing is available on an itinerary basis only, and will not be on disposal unless some cases of emergencies.
• Price will vary according to the number of people in the tour.
• The tour will be taking place through Eco-friendly, exotic local destinations. We kindly do not encourage littering the local sites and campsites.
• We encourage you to carry water bottle which can be refilled, so that we prevent uses of plastic water bottles which only increases the waste disposal.
• Kindly conduct courtesy and respect towards cultures and traditions at all the destinations you visit.
• We encourage you to always be a responsible traveler wherever you go.
• The Exotic Odyssey is not responsible for acts of God or force majeure events, sanitation problems, lack of medical care, weather conditions, strikes and other labor activities, acts of terrorism, acts of war (declared or undeclared), quarantines, embargoes, blockades, criminal activities or any other act or event beyond the direct control of The Exotic Odyssey; and, not responsible for the additional costs for stay and/or meal and/or other expenses incurred by the consequence of such unfortunate events.
• Thank you & wishing you happy holidays with The Exotic Odyssey.